You may wish to keep the Registry in the loop when you check with your aggregator. You should engage your SMS aggregator to investigate the issue. Other non-business Organisations (e.g., charity organisation, societies, religious bodies) can also register with the relevant agencies that will issue UEN to these specific types of organisations. The LOA template for affiliates can be downloaded here. This copy of the completed LOA needs to be submitted by the foreign-based business to the participating aggregator(s) engaged for the SMS delivery to Singapore mobile users. Companies registered with ACRA will have to comply with the statutory and disclosure requirements of the Companies Act.Ī Letter of Authorisation (LOA) can be issued by the Singapore-registered subsidiary/foreign branch office to authorise other overseas branch offices, which need to send SMS with SSIR registered Sender IDs on the local subsidiary/foreign branch office’s behalf. Foreign-based businesses can then register for Sender IDs with SSIR via their local subsidiary or foreign branch office as long as the local subsidiary/ foreign branch office can present a valid UEN. A foreign business can either register as local subsidiary or register as a foreign branch office. Organisations with the valid identification (i.e., the UEN) can then register with the SSIR, and protect the Sender IDs they wish to use when sending SMS to Singapore mobile users.įoreign-based businesses can obtain a UEN by registering with the Accounting and Corporate Regulatory Authority (“ACRA”). ![]() All Organisations that send SMS with Sender IDs must first present a valid identification, i.e., the local unique entity number (“UEN”), as issued by relevant government agencies in Singapore.
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